Privacy Policy
Last Updated: December 2024
Welcome to Tenra AI Multichat, operated by Risefall (“we”, “our”, or “us”). Your privacy is critically important to us, and we are committed to protecting the information you provide while using our application.
1. Information We Collect
1.1 Personal Information
When you use Tenra AI Multichat, we may collect:
- Your username, display name, and profile picture (via connected platforms).
- Your email address (for support and account management purposes).
- Data related to subscriptions, donations, and platform interactions.
1.2 Automatically Collected Information
We automatically collect certain information, including:
- Your IP address and device information (browser, OS, etc.).
- Usage logs, such as chat messages processed, platform activity, and performance metrics.
- Cookies and tracking tools for functionality and analytical purposes.
2. How We Use Your Information
We use collected information to:
- Provide real-time chat aggregation across platforms (YouTube, Twitch, TikTok, Trovo).
- Enable features like voice synthesis, widgets, and notifications.
- Respond to inquiries and provide customer support.
- Ensure performance and security of our service.
3. Data Sharing and Disclosure
We do not sell or share your personal data for marketing purposes. However, we may share data with:
- Third-party services that facilitate app functionality (e.g., speech synthesis APIs).
- Law enforcement, when required by legal processes.
- Platform providers (YouTube, Twitch, etc.) for seamless service integration.
4. Third-Party Platforms and APIs
When connecting external platforms, your data is processed per their policies:
4.1 YouTube Data
When you connect your YouTube account to Tenra AI Multichat, we access and store the following information:
- Your YouTube username and channel ID.
- Profile picture and channel statistics (e.g., subscriber count, video count).
- Chat messages and interactions during live streams.
- Video details such as titles, descriptions, and view counts.
This data is used to provide real-time chat aggregation, enhance user interaction, and enable features like notifications and analytics. We do not share this data with third parties except as required for service functionality and legal compliance.
4.2 Protecting Your YouTube Data
To protect your YouTube data, we recommend the following:
- Regularly review and update your YouTube account security settings.
- Use strong, unique passwords for your YouTube account and enable two-factor authentication.
- Be cautious of phishing attempts and do not share your login credentials with untrusted sources.
4.3 YouTube API Quota
To ensure smooth operation and access to YouTube API services, we may need to request additional quota from YouTube. This process may involve:
- Providing detailed information about our application's usage and data access patterns.
- Ensuring compliance with YouTube's API terms of service and privacy policies.
- Implementing efficient data usage practices to optimize API requests and minimize quota consumption.
4.4 Revoking Access and Managing Your Data
You can revoke Tenra AI Multichat's access to your YouTube data at any time via the Google security settings page. Visit Google Security Settings to manage or revoke API access for connected applications.
5. Cookies and Tracking
We use cookies to enhance your experience and analyze usage patterns. You may disable cookies via your browser settings, though this may impact certain features.
6. Data Security
We employ industry-standard security measures to protect your information. However, no transmission of data over the Internet is completely secure, and you acknowledge this risk.
7. Account Deletion
If you wish to delete all associated data, please send a request to support@risefall.org. Note that this action is irreversible.
8. Your Rights
You have the right to:
- Access and update your personal data.
- Request deletion of your data.
- Withdraw consent for data processing.
9. Children's Privacy
Our service is not directed at children under the age of 13. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of Tenra AI Multichat after changes indicates your agreement to the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: support@risefall.org
© 2024 Tenra AI Multichat. All rights reserved.